MPR Certified Leader Trigger

Each link on the trigger below has a quick form to fill out verifying you have completed the process. Some of the links will lead you to videos to watch for that portion of the trigger.

Week One

Click each link below when you have completed the task.

• One month of employment required

• Cross trained at all four stations 

• MPR certified pledge

For the Mentor

• Review study guide pages 1-7 for at least one hour

• Spend 15 minutes reviewing home assignments.

• Start working on grill & fry calibrations

• Five Guys trigger updated & emailed to info@mprdev.com

Week Two

Take John Maxwell’s course “The Leaders Greatest Return.”

Follow the instructions below to watch the video.

1. Johnmaxwellacademy.com

2. Login: dhuck@mprdev.com

3. Pass: fiveguys01

4. Go to “library”

5. Start the “Leaders Greatest Return”

6. Confirm Course Completion

For the Mentor

• Review study guide pages 1-7 for at least one hour.

• Spend 15 minutes reviewing home assignments.

• Continue working on grill & fry calibrations.

• Start working on boil outs & shake assembly.

• Five Guys trigger updated & emailed to info@mprdev.com

Week Three

Watch John Maxwell’s lesson titled “The Definition of Leadership & Influence.” Follow the instructions below to watch the video.

• Use the same login info from the course listed above under week two.

• Select “Developing the Leader Within You”

• Watch lesson one - “The Definition of Leadership & Influence”

Confirm course completion

Complete Quiz #1 Pages 1-7

For the Mentor

• Review study guide pages 1-7 for at least one hour & review the results of their practice quiz with them.

• Continue working on grill & fry calibrations.

• Spend 15 minutes reviewing home assignments.

• Continue working on boil outs & shake assembly.

• Five Guys trigger updated & emailed to info@mprdev.com

Week four

Read “How we Lead.”

• Confirm you have read the book 

For the Mentor

• Review study guide pages 8-14 for at least one hour.

• Continue working on grill & fry calibrations

• Continue working on boil outs & shake assembly

• Five Guys trigger updated & emailed to info@mprdev.com

Week five

Click “Listen to Podcast” link below when you have completed the podcast.

• Listen to Podcast 1 -7 (Fill out one form per podcast) 

Click “link to podcast” to listen to the podcast.

• Link to podcast

Complete Quiz #2 Pages 8-14

For the Mentor

• Review study guide pages 8-14 for at least one hour & review the results of practice quiz #2.

• Spend 15 minutes reviewing home assignments.

• Continue working on grill & fry calibrations.

• Continue working on boil outs & shake assembly.

• Five Guys trigger updated & emailed to info@mprdev.com

Week six

Click the three links below when you have completed the tasks.

• Can explain what question #17, #17a & #17b are on the shop report.

• Has complete knowledge of how to properly use AFVT

• Understands how to engage customers

  Click the three links below to watch the three videos

• Watch “Ticket Time” video

• Watch “Customer Engagement Video”

• Welcome them - Watch “Flippin’ w/Josh” video

• How many patties can we put down for you? (when necessary)

• Questions about menu

• Customer waiting at pick-up counter for online order

• Avoiding complaints - Scanning the dining room, S.A.F.E acronym.

• History of FG & MPR

For the Mentor

• Review study guide pages 15-22 for at least one hour.

• Spend 15 minutes reviewing home assignments.

• Continue working on grill & fry calibrations.

• Continue working on boil outs & shake assembly.

• Five Guys trigger updated & emailed to info@mprdev.com

Week seven

Click to two links below to complete the taks.

• Knowledgeable of AIR and how to use it.

• Leader understands urgency when it comes to ticket time, checking lobby, restocking & setting overall tone for the team.

  Click the “staying organized” link below to watch the video.

  • Watch “Staying Organized” video

  Click the link below to confirm audit knowledge.

• Familiar with AM/PM audit walk-throughs

• Leader represents themselves in a clean, neat & professional manner.

• Leader knows how to smile!

  Click the link below to let us know who you are mentoring.

• Who are you mentoring?

DM Kitchen sign-off

Complete Quiz #3 Pages 15-22

For the Mentor

• Review study guide pages 15-22 for at least one hour & review results of practice quiz #3.

• Spend 15 minutes reviewing home assignments.

• Continue working on grill & fry calibrations.

• Continue working on boil outs & shake assembly.

• Five Guys trigger updated & emailed to info@mprdev.com

Week Eight

DM Final Sit Down

Fry calibrations (Online verification link)

Grill calibrations (Online verification link)

Boil Outs (Online verification link)

Shake machine disassemble, clean & reassemble (Online verification link)

For the Mentor

• Final study guide review for one hour.

• Final grill & fry calibration review.

• Ensure all grill & fry calibrations are complete along with boil outs & shake assembly’s.

• Five Guys trigger updated & emailed to info@mprdev.com

Watch this video so you know what to expect during your Five Guys certification.